Loyalty


Loyalty

Sign up for our Loyalty Scheme to start earning rewards every time you place an order with High Teas.

How do I get started?

Simply create an account upon checkout of your next purchase and start earning loyalty points today!

I’ve already made an account, will I have points already?

If you have already purchased anything through our new website, you should now be able to log in to your account and see how many loyalty points you have earned.

I cannot log in to my account on the new site, why is this?

Due to our new website, any accounts made before the 18th September 2017 will need to be created again. We're sorry for any inconvenience this may have caused.

How does the High Teas Loyalty Scheme work?

For every £20 that you spend online, we will reward your account with 1 point. Each point is worth £1, so you will earn 5% back on every order. These points can be amassed across multiple transactions and are redeemable against future purchases. Please note, our loyalty scheme is not in conjunction with our subscription service.

Is there a minimum spend to earn points?

No, there is no minimum spend. You can earn points on all transactions and they will be rewarded at a rate of 5% of your order total.

How do I check my points balance?

Simply log in to your account and click on the 'my credit' tab on the left-hand menu. From there you will be able to see how many points you have earned. You will also see your points balance upon checkout.

High Teas Loyalty

How do I use my points?

Once in the checkout stage, you will have the option to redeem your points against your current transaction by clicking 'use credit'. If you change your mind, simply click 'don't use credit' and save them for next time.

High Teas Loyalty

High Teas Loyalty

Do I earn points on shipping costs?

You will not earn loyalty points on shipping costs. Loyalty points will be rewarded for product cost only.

Will my loyalty points expire?

No, there is no expiry date on loyalty points, so they will not expire.

Are there any other ways I can earn points?

Keep an eye on our website, social media and email newsletter to find out other ways to earn loyalty points.

What are you waiting for? Create an account and start earning today!

We reserve the right to make changes to our loyalty scheme at a later date.

Seriously good quality tea